Category Archives: Client satisfaction

Mar
31
2017

Telecommuting Options for Professionals Impacted by the Atlanta I-85 Bridge Collapse

0 COMMENTS | Posted in Business Development, Client satisfaction, Communication, Networking

by Kelly Googe Lucas, client marketing director
Necessity is the mother of invention, or so they say. Could it also be the mother of adaptation and adoption? Many Atlanta professional services firms are about to find out. Thanks to a massive fire that caused …. more >

Nov
30
2016

Great Gift Ideas for Your Clients and Other Deserving Professionals

0 COMMENTS | Posted in Client satisfaction

 
by Sarah Warlick, content director
As the winter holidays approach, individuals and firms alike often struggle to find the perfect gifts. Atlanta Professional Advisors, a group of business owners and thought leaders of which Bonnie is a part, recently discussed the annual challenge and shared …. more >

Oct
14
2015

Find Out What It’s Like to Be Your Client

0 COMMENTS | Posted in Client satisfaction


by Sarah Warlick, content director
Ever wonder what it’s really like to be a client working with your firm? That’s important information and try as you might, you’re simply not going to find out by looking at your own experience or that of your staff. …. more >

Jun
6
2014

A Million-Dollar Marketing Plan Can’t Beat a Million-Dollar Smile

0 COMMENTS | Posted in Client satisfaction, Communication

 
by Sarah Warlick, content director
A professional services provider I know does a pretty good job of marketing. He’s got a good location in downtown Decatur and a presence on social media. Being a small office, it’s not a huge presence, but you can find …. more >

May
16
2013

The Business Benefits of Being Brutally Honest

2 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing

 
by Kelly Lucas, marketing and social media manager
It was the first day of my freshman year of high school. As I sat in my homeroom seat waiting for the bell to ring, a kid walked in and sat down next to me. He was new …. more >

Feb
6
2013

Responsiveness Beats SEO When It Comes to Gaining New Clients

1 COMMENTS | Posted in Business Development, Client satisfaction, client service, Websites

 
Published in Accounting Today on February 6, 2013
by Sarah Warlick, copywriter and editor
Don’t rely on SEO to do things it can’t. The best search optimization in the world won’t help if your business isn’t ready to welcome the potential clients it attracts.
Many firms get …. more >