Category Archives: Client satisfaction

Apr
10
2012

I don’t mean to “Complain,” but…

4 COMMENTS | Posted in Client satisfaction, Communication, marketing

 
by Kelly Googe Lucas, marketing and social media manager
Each and every single day I receive several newsletters and email blast announcements. They come from clients, vendors and others with whom I registered for something a million years ago and they still have me in …. more >

Dec
12
2011

Deathbed Regrets and Choosing to be Happy in 2012!

4 COMMENTS | Posted in Client satisfaction, Communication, marketing

 
by Bonnie Buol Ruszczyk, president

This is the time of year when most of us take stock of how we’ve done and where we are going. I encourage our clients to do this on a regular basis, but the end of the year just naturally makes …. more >

Nov
22
2011

Support Your Local Small Businesses This Saturday

3 COMMENTS | Posted in Business Development, Client satisfaction, client service, marketing

 
We are all familiar with Black Friday. Most know about Cyber Monday too. Now, show of hands, how many of you have heard of Small Business Saturday? My guess is that most of you haven’t. It may be lesser-known but this is the most satisfying …. more >

Sep
27
2011

How to Become a High Growth Professional Services Firm

1 COMMENTS | Posted in Accounting, Business Development, Client satisfaction, Differentiation, marketing, Social Media

 
Hinge Marketing recently reached out to us on Twitter, and I’ve enjoyed getting to know them in the last few weeks. I was interested in the research they had done with professional service firms, so agreed to have them guest post on the BBR Marketing …. more >

Sep
21
2011

How to Change your Facebook News Feed

3 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing, Social Media

 
by Kelly Lucas, marketing and social media manager
I opened up my Facebook account this morning to find a great many of my friends and family kvetching about the new layout. At first I got a good giggle out of it. I mean, aren’t we used …. more >

Sep
6
2011

Congratulations to Two Outstanding Clients!

0 COMMENTS | Posted in Client satisfaction, client service, marketing

 
I can’t tell you how proud I am to announce that two of my clients were recognized on the 40 Under 40 list by CPA Practice Advisor! These two women, Cathy Iconis (page 27) and Kerri Gibson (page 36) are both powerhouses. They are …. more >