Category Archives: client service

May
16
2013

The Business Benefits of Being Brutally Honest

2 COMMENTS | Posted in Client satisfaction, client service, Communication, marketing

 
by Kelly Lucas, marketing and social media manager
It was the first day of my freshman year of high school. As I sat in my homeroom seat waiting for the bell to ring, a kid walked in and sat down next to me. He was new …. more >

Feb
6
2013

Responsiveness Beats SEO When It Comes to Gaining New Clients

1 COMMENTS | Posted in Business Development, Client satisfaction, client service, Websites

 
Published in Accounting Today on February 6, 2013
by Sarah Warlick, copywriter and editor
Don’t rely on SEO to do things it can’t. The best search optimization in the world won’t help if your business isn’t ready to welcome the potential clients it attracts.
Many firms get …. more >

Jan
8
2013

Newsle Helps You Track News Alerts on Your Social Media Connections

2 COMMENTS | Posted in Business Development, client service, Communication, marketing, Networking, Social Media

 
by Kelly Lucas, marketing and social media manager
If you’ve not yet heard about Newsle, then do I have a treat for you! Newsle is a platform that brings you news stories that feature your personal and professional connections. By connecting your more >

Nov
20
2012

Forget Black Friday – We’re All About Small Business Saturday!

0 COMMENTS | Posted in client service, Differentiation

 
by Kelly Lucas, marketing and social media manager
It’s that time of year again. Time to brave the throngs of crazed deal-seekers of Black Friday and shop ‘til you drop! Or, for those slightly less insane and not so hot on getting elbowed for $5 …. more >

Oct
16
2012

Behold the power of social media (aka “Is that pot I smell?”)

7 COMMENTS | Posted in client service, Communication, marketing, Social Media

 
by Kelly Googe Lucas, marketing and social media manager
Recently, Bonnie and I traveled to New York and Connecticut for some business meetings. We visited the High Line in Manhattan (very pretty) and met with a client at the Standard Biergarten (very cool). …. more >

Jan
31
2012

Be careful what you Tweet for…

1 COMMENTS | Posted in client service, Communication, marketing, Social Media

 
by Kelly Lucas, marketing and social media manager
I love to play around on Twitter and will often join in when there’s an interesting hashtag trending. Recently I saw one for #11thcommandment. The best tweet from this campaign was from @orangejulius317: “thoust moveth thine …. more >