Creating a Consistent Message

IN HIS WORDS

“bbr marketing has helped us communicate with our clients and potential clients in ways we just weren’t able to do otherwise.”

Jim Crabb, President

CHALLENGE

PerryCrabb is an integrated engineering firm that creates innovative, sustainable designs. Their focus is on creating buildings that reduce operating costs and minimize environmental impact in healthcare, higher education and science & technology settings. While they do a great job communicating ideas and designs to their clients, the firm was admittedly less adept at conveying marketing messages. “We realized we had to step up our market presence,” is the way Jim Crabb, president, described the situation. “Engineers are not necessarily known for being good at marketing, and we wanted to make sure that everything that had our name on it clearly communicated the quality and care we put into every project. We knew we needed help with our overall look and messaging in order to better connect with our potential clients.” The firm had already worked with a graphic designer to create a new logo; now they wanted to effectively deliver their message while maintaining and expanding on their new branding.

SOLUTION

bbr marketing began by creating a marketing plan for PerryCrabb, then got to work implementing it. That included everything from business cards, stationery and collateral materials to bios, case studies, articles, media relations and ultimately, their new website. Jim Crabb was impressed. “From the beginning, it was obvious bbr marketing understood how to market firms like ours. They helped us communicate our message clearly and succinctly – something that is not always easy for engineers.” Working together, bbr marketing and PerryCrabb crafted a consistent, professional yet accessible message that speaks to PerryCrabb’s strengths.

RESULT

The result was a consistent look, feel and language that delivers PerryCrabb’s core messages without resorting to incomprehensible engineering terms. “We’ve received positive feedback on our website; people have been impressed,” said Crabb. “And it’s not just the website either. They recently helped us redo our proposals and create a unique, new presentation using Prezi. I believe this is part of what recently led to us winning a wonderful new hospital project. bbr marketing has helped us find the consistency and professionalism for which we were striving.” PerryCrabb now turns to bbr marketing with all their marketing needs and plans to continue that policy as they grow and expand.