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Client News: Onepath Systems Receives Cisco’s Customer Satisfaction Excellence Award and Recertification as a Cisco Gold Partner
Atlanta-Based Buildings and Advanced Technologies Firm Honored by Cisco
July 2014 – ATLANTA – Onepath Systems, announced today, that in its continuing efforts to meet or exceed the expectations of customer satisfaction it was recognized by Cisco for a seventh consecutive year for achieving Cisco Channel Customer Satisfaction Excellence. Having also received its third recertification as a Gold Partner, Onepath was held to the highest standard for the distinction, which reflects its depth of expertise, capabilities, and end-to-end service and support. Partners who accomplish exceptional customer satisfaction are identifiable by the “Gold Star” distinction in the Cisco Partner Locator tool.
“I am proud of our advanced technology staff for this great achievement and their continued leadership with Cisco as a trusted partner,” says Ron Self, CEO of Onepath Systems. “We work hard to provide the highest level of expertise to our clients while also focusing on delivering superior service and paying close attention to client needs. Onepath shares Cisco’s passion for customer and employee satisfaction.”
A Cisco Gold Certified Partner has the capabilities and demonstrated success to meet customer needs according to Cisco’s strict guidelines and has achieved four advanced specializations in master unified communications, routing and switching, security and wireless LAN. Cisco partners have proven credibility and hold a strong position as reliable technology advisors, helping their customers accelerate their prospective advancement and profitability, and stay up-to-date with technology.
Customer satisfaction is a core value, having achieved a 94% customer satisfaction rating on an online survey, Onepath uses the valuable input it receives from customers to enhance services and support. Moreover, access to year-over-year trending, based on customer loyalty segmentation, is used to determine whether actions taken one year had any impact in subsequent years with resultant top-line growth – commitment appreciated when choosing a company.
About Onepath Systems
Onepath Systems is one of the premier service providers for business, data center and building technology solutions in the Southeast and across the nation. To learn more, please visit them online.
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